Privacy and Cookie Policy

Effective Date: September 2024

1. Introduction

Welcome to the website of Princes Restaurant Group Ltd (“we,” “us,” or “our”). This Privacy and Cookie Policy explains how we collect, use, and share information about you when you visit our website, use our services, or communicate with us. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Information We Collect

a. Personal Data

We may collect personal data that you voluntarily provide to us through our contact form. This may include:

• Name

• Email address

• Phone number

• Enquiry details

We collect this data to respond to your inquiries and provide information about our services.

b. Usage Data and Analytics

We use Squarespace Analytics and Google Analytics to collect information about how visitors interact with our website. This may include information about your:

• Device and browser type

• IP address

• Pages visited

• Time spent on pages

This information helps us improve our website and better understand our visitors’ needs.

3. How We Use Your Information

We may use the information collected for the following purposes:

• To respond to inquiries made via our contact form.

• To improve our website’s functionality and user experience through analytics.

• To comply with legal obligations and resolve any disputes.

4. Legal Basis for Processing

We process personal data based on one of the following legal bases:

• Consent: When you submit a contact form, you consent to our processing your information to respond to your inquiry.

• Legitimate Interests: We may process certain data, such as analytics data, to improve our website’s functionality.

5. Cookies

a. What Are Cookies?

Cookies are small text files placed on your device that help us analyse web traffic, customise our website, and improve your experience.

b. Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of our website.

• Analytics Cookies: Used to analyse website traffic and improve the user experience. Squarespace Analytics and Google Analytics provide these cookies.

c. Managing Cookies

You can manage cookies by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Storage and Security

We take reasonable steps to protect your personal information. Your data is stored securely on Squarespace servers and is GDPR-compliant.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are stored in compliance with GDPR.

8. Third-Party Services

Our website uses third-party analytics providers (Squarespace Analytics and Google Analytics) to help us understand and improve visitor experiences. These providers may collect, store, and process data on their own terms and are GDPR-compliant.

9. Your Rights

Under GDPR, you have the right to:

• Access, rectify, or delete your personal data.

• Withdraw consent at any time (where consent was relied upon).

• Object to or restrict processing of your data.

To exercise these rights, please get in touch with us at info@princesrestaurants.com

10. Updates to This Policy

We may update this Privacy and Cookie Policy from time to time. Any updates will be posted on this page with the updated effective date.

11. Contact Us

For any questions regarding this policy or to exercise your data protection rights, please contact:

Princes Restaurant Group Ltd

Cranachan
Part of the Princes Restaurant Group
2nd Floor, Princes Square
48 Buchanan Street
Glasgow
G1 3JN

Email: info@princesrestaurants.com